The difference between a good and bad product is often the service around it. That’s why we operate our own local team of dedicated customer service and desk & field based technical support so that we can support your service with us. In turn, we are backed by third level manufacturer support to ensure you get the best service we can achieve, whether its break-fix through to 24/7 managed services support.
We like to keep it simple. We don’t keep you waiting in long queues to get through to us, we don’t expect you know every detail of an issue when you call and we don’t ask you for a lot of information before you can even make a request.
With our support staff, on average, being with us for over a decade, we get to know you and you get to know our team. We know that a business dealing in technology needs to be direct & uncomplicated to deal with. Our ability to work with you on a one to one and direct basis is the foundation of how we support our customers and how Atlas does business.
You can contact our support services here.Contact us