A hosted Voice over Internet Protocol (VOIP) phone system can help transform your business and with technology such as ISDN being phased out, it is the perfect time to consider hosted telephony — a modern, future-proof replacement that offers many benefits for your business!
Speak to an advisorPackages can be tailored specifically to fit your business’ needs in the form of simple per user per month rentals
Enable easy remote working, perfect for staff working ‘on-the-road’ or staff working from home
Upgrades of the system are included, safeguarding your investment and ensuring a future-proof solution
Get advanced features such as call reporting & recording with minimal capital costs using a simple monthly rental model
Hosted VoIP can enable staff to work from anywhere, whether it’s from home or on-the-road.
Hosted PBX solutions allow you to quickly adapt your phone systems as your business scales or needs change. Just add more user subscriptions
Cloud based systems can help keep communications running, even if your office building is unavailable because infrastructure runs in the cloud
VoIP stands for Voice over Internet Protocol. It features a set of technologies that enable calls to be made and received over the internet. Businesses can harness cloud hosted VoIP solutions to allow them to move away from traditional landlines and replace them with a modern, feature rich solution that has many advanced features such as, voicemail, call recording and call routing.
Cloud VoIP gives businesses full control over their telecommunications and provides a reliable solution that enables your team to function more efficiently.
Hosted VoIP solutions provide desktop and mobile apps as well as traditional corded or cordless handsets. These apps allow you to have the phone go with you and select what device you want to use to take or make calls
Take advantage of advanced call forwarding. If a team member is unavailable calls can be forwarded based on configureable rules or alternatively they can be forwarded to a single line all the time.
Telephony solutions built on VoIP enable real-time call recording. Recordings can be made available in either audio or text formats making it easier to parse the data. Recordings can be used for training, resolving customer issues, compliance and tracking metrics.
Set up voice menus to route calls efficiently, saving your team time answering calls just to redirect them somewhere else. VoIP solutions enable you to define your voice menu, set up schedules and rules and create professional greetings for your company.
Ensure that every call gets where it needs to go
Experience clear and reliable call quality on every call
Send voicemails to your email address saving you time
Meet with your team and customers face-to-face
See who is calling and, if integrated with your CRM, gather insights on the customer before picking up the phone enabling you to handle the call more effectively.
Take advantage of enterprise-level encryption and security built into your VoIP solution - VoIP is one of the most secure ways to make a phone call!
IP phones are great as they help you get the most out of your hosted VoIP service but they are not required, you can use PC Mac or mobile phone softphone apps and not have a phone on your desk
Yes, you can transfer your old number to your new hosted VoIP solution or choose a new number for your business if you wish to change numbers
Yes, you can continue to make and receive calls as long as you have access to a stable internet connection by using a softphone app on your mobile phone or PC
We have developed a full range of business network solutions designed to keep your business running, all backed by local a local support team in Belfast.
From straightforward business broadband, through to complex networks for high capacity Internet driven businesses, we will work with you to provide the services that fit what you do.
02890 786868
Atlas Communications (NI) Ltd
2 Heron Road
Belfast
BT3 9LE
02890 786868
Northern Ireland Science Park,
Bay Road,
Derry ~ Londonderry,
BT48 7TG
02890 786999