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Case Studies

View details of Atlas Customer Case Studies

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The Hot Coffee Company

The Hot Coffee Company, Belfast, is a leading provider of quality coffee machines and supplies, with over 18 years’ experience in the industry dealing directly with both Roasters and Manufacturers.

The company has had to withstand lower than average internet speeds due to the progression of broadband services bypassing their area. The company wanted to not only improve this service, but also came to Atlas with a view to advertising their spare office space as a turnkey rental, with super fast broadband as one of the main selling points.

The alternative leap up from broadband to a better connection, and traditionally the only option, is a leased line. However, the expense and lengthy time frame for installation is often a barrier for businesses, particularly SMEs.

This dilemma led to Atlas implementing AirConnect Plus - a service with leased line benefits but delivered in a lower cost manner, via dedicated wireless connections to The Hot Coffee Company’s premises.

Atlas were able to do this in a highly flexible manner that suited The Hot Coffee Company’s requirements through splitting the internet feed between them and the new tenant. This meant that there was a guarantee to both The Hot Coffee Company and potential tenants that the connection would not be diluted through sharing.

This was a more attractive solution, with Tom from The Hot Coffee Company commenting “As a local SME, we know we are not alone in seeking solutions to poor broadband as traditional solutions are not cost effective. The robust & flexible service presented to us by Atlas allowed us to access business quality broadband quickly, for both ourselves and our tenants.”

Jeanette Parry from Atlas who oversaw the project also said “We are delighted that we have been able to meet the needs of The Hot Coffee Company with this truly bespoke service, and to be able to help them support the needs of a growing tech company within the local business community,”

She continued “We are looking forward to continuing to roll out this new wireless offering to businesses across selected areas of Belfast”.


You can find out more about The Hot Coffee Company by visiting their website or to learn more about AirConnect Plus click here.

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David Smyth, Northern Ireland Fishery...

Atlas Communications is continuing its growth in 2016 with a substantial new contract to provide public Wi-Fi at three of Northern Ireland’s key fishing ports. Projects funded by the European Fisheries Fund with Northern Ireland Fishery Harbour Authority, have seen the ports of Kilkeel, Portavogie and Ardglass provide free wireless access for tourists, visitors and locals alike. 

David Smyth, NIFHA Project Manager explained: “the installation of a public access Wi-Fi service at the three fishing harbours by Atlas Communications  will be of use to the fishermen, for other business users and for promoting the harbour and local communities. It will also be available to tourists and visitors ensuring connectivity during their visit. 

The solution was developed carefully by Atlas to meet our specific requirements enabling it to be accessed in multiple languages including Romanian, Polish, Lithuanian and Tagalog.”

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Xcell Partners

Our shared work in space Belfast Cathedral Quarter, the HUB for technology startup companies high speed, reliable broadband is essential. We contacted Atlas, and within a few weeks, with no difficulties, we had it up and running.

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Northern Ireland Science Park

One of Atlas’ largest network and communication services clients, is the Northern Ireland Science Park Foundation Limited (‘NISP’), Northern Ireland’s leading creativity hub for ICT and information services.

NISP was established in March 1999 to create a self sustaining, internationally recognised knowledge-based Science Park in Northern Ireland offering a commercial and research driven centre for knowledge-based industries.

NISP is headquartered at the main Science Park site at Queen’s Island, Belfast but aims to create a network of Science Park facilities throughout Northern Ireland, with a thriving community of tenant businesses seeking to exploit the university research base with industrial applications. The Parks will have a high quality built environment and infrastructure, supported by high-speed telecoms, enabling tenant companies to focus on knowledge-based entrepreneurialism

Atlas are proud to count NISP as one of our key clients, and are excited to be able to support it in distinguishing Northern Ireland as a world class centre of knowledge and technological development.

NISP acts as a parent company for the NISP subsidiaries, receiving and administering government financial assistance. Its subsidiaries include NISP (Holdings) Limited, NISP Property Limited and NISP Trading Company Limited

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Being Communications

Being Communications is an ambitious digital communications company, which provides businesses with the support and know-how they need to succeed online. Specialising in website development, internet marketing and social media activities; they provide their customers with the tools they need to succeed and get maximum value from their online presence.

The Challenge:

Being Communications is known for their excellence in the field of online communications, and as such required a resilient and reliable hosting service, as the majority of their business is conducted online. As their company expanded, Being Communications looked to Atlas to provide them with a hosting service to support the qualified outbound email and web services they provide to their customers. Being had previously operated these activities in-house, but as part of their expansion, they wanted a dedicated service partner, who would also provide them with access to their equipment.

The Solution:

Atlas was able to listen to the unique needs of Being Communications and offered a tailored solution. Atlas now provides Being with a hosting service through our data centre, which is in our own secure facility, operating dual vendor Internet bandwidth with fully redundant UPS with generator backup. This facility is designed to operate to 99.999% uptime and Being can access additional bandwidth automatically as they have peaks in traffic. This means that Being do not have to worry about bandwidth congestion or downtime affecting the service they provide to their customers.

The Benefits

Through the service provided via Atlas’ data centre, Being Communications benefit from:

Scalable bandwidth that fully supports their business needs. Reduced downtime and less contention on lines. 24/7 support for mission critical services and equipment. Managed service means ZERO operational costs of maintaining this service in-house.

“Atlas were flexible enough to work with us on our specific requirements and provided us with a local solution, a service which other providers were unable to offer.” Conor Morrissey, Technical Director, Being Digital

“Being has a reputation for online excellence. The ability of Atlas to deliver flexible, yet reliable solutions, to support this standard, is a major reason customers choose us.” Richard Simpson, Marketing Manager, Atlas Communications.

Being Communications Website >


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Pale Blue Dot

Belfast based creative media company Pale Blue Dot have trusted in Atlas to rapidly install a high speed near-synchronous broadband solution.

The business was being hampered by a very poor ADSL which was limiting upload speeds to well under 1Mg in turn reducing the agility and profitability of the business.

As Jamie Steele, Managing Director, explained “The Atlas solution enabled us to take advantage of the huge increase in upload speed to move high resolution images and movies to cloud storage. “

Atlas Programme Manager, Manus Savage, commented, “While Pale Blue Dot loved their bohemian city centre location, the lack of suitable connectivity was seriously impacting their business. “

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SOS Group

Successful, local Northern Ireland based Company SOS Group have recently availed of Belfast City Council's Super Connected Voucher Scheme for high-speed broadband in their premises, delivered by Atlas Communications. The grant scheme allows SMEs to apply for up to £3,000 towards the costs of installing high speed broadband solutions.

Commenting on the service launch, Atlas Programme Manager, Manus Savage said, ‘What we aim to do is deliver broadband at a price that fits most businesses and do it in a way that is high impact, rapidly deployable and with as little civil works disruption as possible. The service represents a new wireless infrastructure for the city and is different from those seen previously.’

“For those businesses with previously limited broadband capacity this service opens up much greater access to Cloud based and remote access services providing new options for how and organisation chooses to operate”

Michael Jackson – General Manager of SOS Group explained “The Atlas solution of providing high speed broadband has revolutionised how our business can work with our customers and managing their data. We deploy web based services at our offices but with poor download and upload we couldn’t make the best of what we wanted to do. The new service transforms access speeds and usability. In short the business can operate faster.”

SOS Group Website >

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Mary Clare Deane CEO Grand Opera House

As the leading prestigious theatre venue we not only get thousands of people visiting us but we are also a listed building which made it a challenge to provide an up to date, high speed wireless service. I am delighted to say that Atlas has given us something that both we and the public can get excellent service from, even on our busiest days and nights.

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Fleadh Cheoil Na hÉireann Doire 13

Derry, as part of City of Culture celebrations, hosted Fleadh Cheoil na hÉireann Doire in August 2013.  Atlas Communications are proud to have supported Comhaltas Dhoire in hosting the 62nd Fleadh.

Atlas supplied Internet services to to enable online & TV streaming of main stage events at the City’s Craft Village & Guildhall venues.   A truly International event, with performers from across the globe flocking to the City to celebrate the annual festival of Irish music and dance ensuring that those who couldn’t be in the city could watch concerts live.

For Paul McKay, Live Executive Producer, the online audience involvement is a key part of the Fleadh mission.  “The Fleadh isn’t just an Irish event but one with global reach both from a performance and audience perspective.

Atlas Communications helped us to deliver a flavour of the vibrancy of the Fleadh to a global audience via live streaming, building the buzz and ever increasing awareness around the event.  By providing Internet services to two of the main venues, the Craft Village and Guildhall sites, we could make those watching from afar part of the event.”

Managing Director of Atlas Communications, Richard Simpson, explained “As Atlas Communications has a long association with businesses in and around the Derry area; we were glad to have the opportunity to give a little back and support the 2013 Fleadh.

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Emmett Trainor, MacNaughton Blair

MacNaughton Blair is the leading builder’s merchant operation in Northern Ireland. As well as offering trade timber, plumbing and heating products, building materials, and bathroom supplies, it also has four other divisions which offer specialist services to the building industry.

Atlas Communications has been providing equipment, installation and maintenance support to fourteen of our sites. The service we receive is always prompt and the fault response times are second to none. Atlas has always been an easy company with personable staff. The customer service and engineering team are always a pleasure to deal with and faults are handled professionally.

The Hot Coffee Company

The Hot Coffee Company

Nifha

Nifha

Xcell

Xcell

Nisp

Nisp

Being

Being

Pale Dot Blue

Pale Dot Blue

Sos

Sos

Grand Opera House

Grand Opera House

Fleadh Cheoil Na hÉireann

Fleadh Cheoil Na hÉireann

MacNaughton Blair

MacNaughton Blair

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